We built this for Highnote
This isn't a slide deck. It's a working AI agent that handles card issuing questions, spend rule configuration, money movement inquiries, and answers real customer questions. Try it.
Try the Chat Agent
Ask about issuing virtual or physical cards, configuring spend rules, setting up ACH transfers, filing disputes, or anything about the Highnote platform.
The widget, design, and colors are fully customizable in production.
Try the Voice Agent
Same AI, same knowledge — just over the phone. Ask about card management, transfers, disputes, or platform setup.
(518) 628-9085Voice, language, and IVR flow are fully customizable in production.
What Lorikeet can deliver for Highnote
AI-powered support that understands card issuing, payment processing, and complex financial workflows.
Natural Conversations
Customers ask questions in their own words. Lorikeet understands context, handles follow-ups, and resolves issues — not just FAQ lookups.
Payment Platform Expertise
Handles card issuing, spend rules, ACH transfers, instant payments, disputes, and account onboarding — all the complexity your customers face.
Compliance Ready
Built for regulated fintech. PCI DSS awareness, guardrails, audit trails, and human escalation paths keep you compliant without slowing down.
Natural Language Workflows
Define support processes in plain English. No code required. Update card management or transfer policies instantly — no engineering tickets.
Voice + Chat + Email
Same AI brain across every channel. Customers get consistent answers whether they call, chat, or email about their card programs.
Deploy in Days
This entire demo — workflows, knowledge base, channels — was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for Highnote. Real logic for real scenarios.
Mapped Your Platform
We studied Highnote's card issuing, acquiring, credit, and money movement products to build accurate support workflows.
Wrote Your Workflows
Card management, spend rules, transfers, disputes, and onboarding — each with step-by-step resolution logic in plain English.
Added Your Knowledge
81 articles covering card products, financial accounts, ACH transfers, rewards, compliance, and more — instantly searchable by the AI.
Went Live
Chat and voice are working right now. Ready to connect to your GraphQL API, customer data, and backend systems.
Ready to add the world's best CX AI?
Connected to your actual customer data. Handling your real support volume. This sandbox is just the start.
Finish Setting Up Your Sandbox